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I haven't decided whether I will use them again or not, but I am very disappointed in the way they handled this situation. I'll grab an 18 foot ladder and check it myself.

Thanks Window Gang. You could have checked that clog in 5 minutes. It took me longer to write this review than it would have taken to work out the problem with me. Hopefully, it was just a tough day and not the way that you choose to do business. The WindowGang has been cleaning my gutters twice a year for 2 years. They do an excellent job and clean up after themselves. The only evidence they have been to the house is clean gutters.

I also had them clean the windows outside last year and they did a great job with that as well, even though our two story house has very high windows. Highly recommended.

Advertise with Us. Saved to Favorites. BBB Rating and Accreditation information may be delayed up to a week. Save Remove This coupon was added to Favorites. Gallery 2 Add Photos. Hi there! Rate this business! Like this review? Share it on your social network to get the word out!

However, thorough visual inspections are still the mainstay of the pest control industry, and probably will remain so for some time.

Visual Inspections. In the past, visual inspections were used to guide the pest management professional to the general area of pest activity, usually for the purpose of applying a general use insecticide. Nonspecific complaints about "crawling insects" could be resolved temporarily with such a treatment.

However, if the general application of an insecticide is inappropriate, it is important for the technician to be able to identify the pests, to locate the source of the problem and apply control to a specific site. This may require a very careful visual inspection of the infested area. The effectiveness of any visual inspection is dependent upon the technician's knowledge of pest identification and biology. For example, the source of fruit flies is usually different from that of drain flies, so proper identification is important to locating the site of infestation and control.

Without correct identification and knowledge of the pest's life history, monitoring by visual inspection may not be effective and can even become a long, unsuccessful process. As the use of traps has become more prevalent in the pest control industry, especially the use of sticky traps in cockroach control programs Owens, , the manner in which traps are used should be examined more carefully. For example, when traps are placed, they should be dated, numbered, initialed by the technician, and identified as to the location they were placed.

But to develop an effective monitoring program with traps, placement becomes very important, because sticky traps only catch what walks or flies into them. Monitoring with sticky traps requires knowledge biology and behavior of the pests that are commonly found in the area, and planning a practical and effective strategy for detecting these pests.

Some areas cannot be monitored with sticky traps because they are damp, dusty or washed regularly. Some people may object to the use of traps because small children are present, for aesthetic reasons, and in the case of rodents, traps may be perceived as inhumane.

These obstacles are to be expected and the technician must be able to make decisions in the field regarding trap placement, which trap to use, how many traps to use, etc. As with all other IPM program activities, monitoring with traps is not a random process. It should be part of an established pest management plan that can be used by technicians and quality assurance personnel. A plan will designate areas where traps are to be placed, the type of trap to be used, how traps will be identified and procedures for placing new traps and disposing of old traps.

This planning requires an understanding of what the primary and potential pests are in a given area, and the use of the building and its impact on monitoring. Traps can play another role in a monitoring program.

The presence of traps can demonstrate the service performance to customers who do not come in contact with the technician during their regular visits. The presence of traps can provide additional information to the customer and add value to the service. Conversely, the customer must understand that traps will not control pests, but are part of a more comprehensive approach to pest management.

Communication plays an important role in an IPM monitoring program by connecting the service directly to the customer. In the past, effective pest control service was often associated with the smell of pesticides. Today, many pest control products have little or no odor, and, what is more important, chemical odors are becoming less acceptable to the public.

The pest management technician must personally provide the presence of service that the lingering odor of pesticides provided years ago. The visibility of a technician, placing, and reading traps can fill this gap. The days of the "stealth exterminator" are over, and now there is every reason for technicians to be visible and accessible to the customer while monitoring. A pest management technician must be able to explain the role monitoring plays in the pest management service being provided, and to obtain input and information from the customer.

A monitoring schedule can be developed using the same criteria as a treatment schedule in a traditional pest control program. Begin by assessing the conditions in the account and ask such questions as:. What are the conditions outside the building and in the surrounding area? These factors are no different from those considered for traditional pest control services. It is important that the goals of a monitoring program are made clear to the client.

Monitoring requires additional time, work and thought, and the service technicians providing IPM-based service must be experienced and well trained. Clients should be informed that monitoring alone is not going to control pest problems, but is one facet of an integrated service for controlling pests.

If factors such as cost, environmental conditions, and low levels of cooperation or indifference prohibit or obstruct proper monitoring procedures, then IPM may not be the best approach for pest control in that account. As a comprehensive program, IPM can provide effective pest control and additional benefits beyond that of a traditional pest control program. The goal of monitoring in an integrated pest management program is to contribute to the control of pests.

The information gained from monitoring may contribute to the broader "environmental management" concept of IPM by revealing the location and abundance of pests and the environmental conditions that may be contributing to pest problems.

Monitoring not only contributes to controlling pests but also to managing the environment where pests live. There is a growing need for urban structural pest management to move beyond glue traps and continue research and development on monitoring methods, and to expand the base of technical expertise currently available to the industry.

The industry must also start to integrate information from other interrelated services, such as housekeeping and building maintenance, solid waste disposal, health department standards, warehousing standards, etc. Herbert B. William H. Story, K. Diagnosis, pest population monitoring, and consultation in urban pest management, pp. In: G. Bennett and J. Owens [eds. Owens, John M. Detection and Monitoring, pp.

In: M. Rust, J. Owens, and D. Reierson [eds. Bird watching is a sport and recreational activity involving more than 10 million people and as such, it is hardly surprising that birds are the subject of a number of Federal and State laws, and generate such wide public opinion and support.

The most commonly encountered pest birds are swallows, gulls, pigeons, starlings and sparrows. Public opinion is usually strongly against any control measures involving killing when toxins are used, since there exists the possibility of affecting nontarget birds and animals with the poison.

Also, any control or repelling measures which conjure images of injury or inhumane treatment may also be expected to evoke such a negative public reaction. There are more than 40 known viruses and 60 transmittable diseases directly attributed to birds and their droppings. Let's review some of these in more detail and look at the examples of diseases known to have been contracted by humans from birds. Pigeons are known to transmit pigeon ornithosis, encephalitis, Newcastle disease, cryptococcosis, salmonella food poisoning, and other diseases.

Pest management professionals who are performing site cleanup to remove bird droppings and nesting material are particularly vulnerable to these diseases and should take great care to wear adequate protective clothing.

Chemical pretreatments of sites should also be conducted to kill bacteria and viruses. The spores of histoplasmosis are inhaled typically when dried or when old roosts have been disturbed, as occurs during cleanings carried out prior to bird control applications. Another fungal disease found primarily in pigeon droppings is cryptococcosis. When the dried droppings are inhaled, a respiratory disease usually occurs commencing with a lung infection which then spreads to the rest of the body, especially the nervous system.

The victim in this case was a fit, year-old man who awoke one morning unable to breathe. The bacteria that causes psittacosis is found in the droppings of pigeons, parrots and other birds and can be inhaled by breathing the air introduced by air conditioning systems which carry the organism from a bird roost. Pigeons most frequently roost on and around air conditioning systems on roofs of city buildings, domestic houses and other structures, which leads to the transmittal of this bacteria.

The most susceptible to these diseases are people who breathe the air in buildings which have old and established bird roosts. While on-site, technicians are continuously exposed to the air containing these microorganisms which have a proven likelihood of infection. Apart from wearing appropriate protective clothing, chemicals are now available to combat the disease and odor problems associated with bird infestations, and these should be an essential prerequisite to any bird or bat exclusion project.

The problem of accumulated or residual bird droppings located in voids which cannot be reached with extraction equipment can, in fact, be solved simply by "digesting" the droppings with enzymes.

Digest-It, a new chemical introduced in late by Hot Foot America, contains a mixture of three enzymes which are activated by the addition of water. The chemical is sprayed onto bird or bat droppings and is designed to digest the feces while also neutralizing odors.

This may also be a solution to the problem of drains and downspouts blocked by an accumulation of bird droppings. The product also digests other solids such as grease and can be applied using the spray equipment typically carried by pest control technicians on their routes. To protect PCOs against bacteria and viruses, a sterilizing solution with odor neutralizer should be sprayed onto the droppings to the point of saturation. The following information has been revised and updated by Robert Timm and Rex Marsh, contributing editors to the book.

Timm is superintendent and extension wildlife specialist at the University of California's Research and Extension Center in Hopland, Calif. Marsh, a specialist in vertebrate ecology, is retired from the University of California at Davis.

Feral pigeons, Columba livia , are descendants of the rock dove of Europe, Asia, and Africa and belong to the Columbidae family of birds. They have a long history of being raised and kept by humans. The pigeon was believed first brought to this country as a domestic bird in about , and it is now found in a feral wild state in virtually every city. Many consider feral pigeons interesting and even attractive; however, when they become numerous, they invariably take on the status of a pest when they conflict with mankind's activities or present health problems.

Feral pigeons adapt well to human-made environments and are the most troublesome bird pest in urban areas, as well as in small rural communities. The abundance of shelter provided by the design of many buildings assures that pigeons will have ample places to roost, loaf, and nest.

Outdoor wood needs protection from the elements Your deck can provide years of enjoyment and few home improvement projects offer a better return on investment. However, too many people spend countless hours and money building beautiful wood decks, fences or sided structures, then sadly watch them deteriorate because their wood is not protected from the devastating forces of weather.

The damaging effects of sun, precipitation and temperature extremes on unprotected outdoor wood begin immediately.



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