Doesn't even matter if it has an SD card in it or not. I had the same issue and have burned through 3 activations. Am going to call and complain. It should not look for a memory stick when starting. You are looking in the wrong area for an answer to your question. This thread deals with trying to figure out why it keeps asking for an activation. TurboTax requests license activation at every launch.
This error is caused by the Internet connection being unable to resolve connection to our server for license activation. There can be many reasons for this and they may not impact regular Internet usage and activity. One of the following methods should resolve this issue. If they're successful, TurboTax will skip activation and open the starting screen where you can begin or continue your return. PK If you downloaded TurboTax directly from an authorized retailer, your license code should be included in your order confirmation.
Check your email or your order history. If you obtained the TurboTax CD from an authorized retailer, your license code is printed on the front of the insert in your box. Please click here to Contact us. I have only downloaded my software on 4 devices.
How do I fix this issue? Also, I updated my windows on one of the laptops and it is asking for the activation code again and now indicates I have already maxed out on the number of devices I can download the software, but I already had this on this particular device. This new license code had cause many issues this year.
What is the fix? I'm having the same issue and cannot finish my tax return. I've used Turbo Tax for years, but this will make me change companies! What a pain. Why sign in to the Community?
A this point, you should be OK. I was told, though, that this will happen again if you purchase anything State tax? Still did not install. TT does this every year. And I am 15 years into using them and have little or no option to change. AND…no support from them. Thanks so much for this!
I ran into the same problem. Then when I went to download my state, I had another issue reading a screen, changed the resolution again randomly and I could see just fine. So weird! I was redownloading my on new computer and having the activation problem as well. I changed to the and ctrl V did it! Thanks Hank for sharing the issue fix, Worked great. The program worked on my older 5 years pc Windows 10 fine. I also tried to install version on new one, same problem. I have yet to upgrade to W11, not sure what if any impact it would have on issue.
Again Intuit needs to be more forthcoming on this issue. Been using this TurboTax for over 2 decades never any issues. Thanks Again Hank! Hello and thank you Hank Arnold , I did exactly as told and it worked finally. I will contact Amazon and have it charges back to my credit card. Now I have to pay Amazan back. Thank you for helping resolve this issue.
Thank you for the excellent tip. This worked. What a headache. Had to click twice to launch to Registration screen. Thanks for your tip, following your recommendation, i was able to get past the activation screen. I went from the Windows recommended x to x Thank you!
With Windows 11, the screen resolution change one down from recommended worked. I only did it once to get screen to appear and then crossed my figures when I entered the license activation code blindly. Then hit OK or whatever was at bottom and it worked. Tried twice calling TT support. Got disconnected twice after about 1 hour with no resolution. Found this info and it worked the first time. Bth the way this was on a new Win 10 computer and not Win Same problem. I am having the same problem trying to install TurboTax Deluxe bought from Amazon.
It will not install on Windows The process I described is tedious, but it does work! I think this kind of problem is not unusual for early releases of TurboTax each year. I usually wait until a month or so after the start of the new year to install the new version, hoping that by then any or most of the bugs will be worked out.
But I realize not everyone has the luxury of being able to do that. An update: I just had to re-activate my copy of TurboTax changed computers. Same problem with activation screen. Resolution problem….. Appears to be a Win11 problem.
Both Amazon and Intuit have offered to refund purchase price. I still have a Win 10 PC around. The saga continues: TT just installed an update. Well, once the update finished, guess what?? Same issue as before! As I have said elsewhere — A pioneer gets an arrow in his her back while the settler comes later and settles the land. I see others reporting this issue back on Windows There may be additional activation issues with Windows 11 separate from Windows But activation issues have been a problem every year since they started requiring activation, especially for early adopters.
When I start setup, it asks if I want it to make changes on my computer and I answer yes, Then I get the little spinning circle indicating action and the DVD drive makes noise. But then it stops, the circles disappear and nothing further happens.
All security and firewall are off. I tried the same with a downloaded version of Deluxe and got the same result, so I got a refund for it. I spent 40 minutes with TT support during which we tried everything on my computer, but to no avail. It seemed to install on her Windows 10 Home machine fine. I have the same problem in that I cannot install Turbo Tax Premier. I have Windows 10 Version 20H2 installed and am at the latest update. Bought Turbo tax from Amazon and told them that the received CD would not install the Premier version.
Amazon sent another CD gratis but it also would not install either. I worked with Intel and was able to download a version of the Premier and it does not install. I backed up my entire hard drive and then tried to find out why Turbo Tax would not install. I uninstalled Kaspersky and Firefox and turned off Windows protection and still cannot install on the PC. The call to Intel support said it was my PC. It would not install on the laptop. Got out very old laptop that has not been used in a long time with Windows 10 Version My question is who will stand up and resolve the problem?
My guess is that Intuit should be the fixer. So far I have spent two weeks trying to find why the Turbo Tax will not start to install. My forehead is sore from banging it against the wall. I click on Yes, then nothing. I was having the same issue with the installation of Turbotax Premier on my laptop. I recently updated my laptop from Windows 10 to Windows I was getting the same extracting screen, asking me if I wanted to it make changes and then nothing. I called technical support who emailed me a link that led me to the same website and finally the download button appeared.
She had to enter my license code herself and create the equivalent of an order. After downloading, I tried to install it and I got the error code that she never heard of, and now she wants me to reboot my computer after having booted it up afresh strictly to install this software.
Continuation of my first reply to the TurboTax installation error that appeared during my first attempt to install the software. Per technical support, I had to reboot the computer and try again. DUring that time, the telephone call with technical support disconnected. After the computer reboot completed, I started the installation again. This time i got a message stating another copy of TurboTax existed on the computer, which was not true.
It required me to enter the license code, which it accepted successfully, and I finally am in the software and ready to enter my name, address, etc.
If you lose your installation key code. It is always recommended to keep your Installation and Activation key codes in a secure place so as to have easy access in time of need. Proof of Final Purchase. In case you lose your installation key but present the proof of purchase, or the product registration then you can easily get help from TurboTax customer care executive. They will help you in getting a new installation code. Fail to Provide the Purchase Proof.
In case you lose your installation key and fail to submit the proof of final purchase, or there is no registration of your product, you will not be entertained. You are supposed to purchase a new installation key for the full value of the program through InstallturboTax.
For that visit our website at Installturbotax. Choose to purchase a download TT to obtain a new Code. This website is only for informational purposes.
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